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Terms and Conditions  

 

HOW TO BOOK

1. The “ Oasi del Borgo” official internet site has a software (booking engine) that allows you to make the  booking process easily and directly online. This mode is preferred because the user has an immediate and automatic vision of availability, prices and characteristics of the individual units available. The booking process can be done in two ways: "Instant confirmation" or "on request".  

2. BOOKING ON LINE “ON REQUEST”: In this case the accommodation chosen for the selected dates will be marked by the word "date available on request”. This means that the period might be available, but requires manual confirmation from the property owner/manager. The steps required to complete a reservation request are:

a) Start your reservation request online, beginning from your chosen accommodation and inserting the requested dates. Continue then inserting your personal information and complete the request.
At this stage it’s not necessary to provide your credit card details or give the data to make the bank transfer. Then you will instantly be notified via e-mail with details about your request.

b) Within 24 hours, you will receive an 'e-mail automatically with the outcome of your booking; If your request is accepted, you will receive an e-mail with a secure link to make payment of the deposit with credit card or through the same link, you can opt for bank transfer payment. In this case you automatically get via e-mail our bank coordinates.


c) After payment, the reservation will be definitively confirmed receiving a confirmation e-mail.

3. INSTANT BOOKING: In this case the accommodation chosen is not marked by the word "date available on request" then you just need to complete a reservation by entering your details. Eventually the system will give you the option to confirm with bank transfer or credit card. If you opt for the bank transfer option you automatically receive an e-mail with our coordinates. Alternatively, if you opt for payment by credit card, simply enter the details of your card during the driven process. After that you will receive an email  with details of your reservation with the final confirmation.


4. PAYMENT: THROUGH THE ON-LINE RESERVATION SYSTEM DOES NOT NECESSARILY MEAN THAT YOU MUST HAVE A CREDIT CARD. DURING THE BOOKING PROCESS THE BOOKING ENGINE WILL LET YOU CHOOSE TO OPT FOR THE CONFIRMATION BY BANK TRANSFER ALSO.


5.
RESTRICTIONS ON AVAILABILITY: The booking engine described in paragraphs 1, 2 and 3, is set to provide availability during the "A" period (June 26 to September 11) for stays from Saturday to Saturday only. During the "B" period instead you can book for bed and breakfast accommodation for one night also, while there is a minimum stay of 2 nights for self catering accommodation. For different availability  requests, please contact us at +39 3332551335 or fill out the form on the page www.oasidelborgo.com/contattaci.htm

6. ACCOMMODATION TYPE: To have greater transparency and a more detailed description of all the units available, we have assigned names to all the accommodation and each can be booked directly online. However, in case of impediments, the property reserves the right to change the accommodation booked for one same level or better if possible.


7. CONFIRMED RESERVATION: The reservation is considered confirmed as soon as the 30% deposit is paid . The deposit can be paid by credit card or bank transfer. In case of payment through bank transfer owner/manager will immediately confirm the proper execution of the transaction as soon as the funds we’ll be received. The amount paid as advance payment / deposit is deemed non-refundable.


8.
ARRIVAL: Unless otherwise agreed, the estimated time for check-in is from 15.00pm. Please, if possible, notify the property via e-mail or SMS to +39 3332551335 the scheduled time of arrival, especially if you plan to arrive too late. Conversely, please contact us to check availability if you wish to arrive before the allowed time.

 

 

DURING THE STAY



1.
STARTING TIME: Unless otherwise agreed check-out will take place to up to 10.00am. Please advise the property to the scheduled departure, especially if you plan to leave in unusual time (at night, early morning, etc. ..). Conversely, please first check the availability if you want to check out after the time allowed.

2. OUTSIDERS: It’s strictly banned the entry of outsiders into the property. Only guests assignees of their respective accommodations can access in the property area.


3. SWIMMING POOL: The swimming pool (10X5) is open and is not heated. Our climate allows us to normally open the pool from April to October. The use of the pool is not allowed to outsiders and it is exclusively reserved for guests. It’s not permitted to use the pool during the night.


4. BALANCE PAYMENT: If you are scheduled to pay the balance on site, it must be paid within the days preceding the date of departure.


5. CLEANING: All the accommodations will be given to guests in a perfect cleanliness and order, with the furniture and the provision of linen and towels for the number of guests booked. For stays in bed and breakfast is provided daily maid service. For self catering stay there is no maid service inclusive during your stay but you can ask for (extra service).


6. CLOTHES:
For self catering properties, normally one fournishement of linen and towels are already inclusive in the rental price. But if you need an extra fourniture, you can rent the bath towels (5 euro per person) and bed linen (5 euro per person) on request. If you stay in bed and breakfast you already have bath towels (changed daily) and bed linen (changed every three days on average) for the number of people booked.

7. LAUNDRY: The property has a laundry corner with washing machine (10kg) for guests. Self catering guests are entitled to use the washing machine free of charge once a week. Extra uses are possible at extra cost of 5 euro per wash. Iron and ironing board are always available free on request.


8. AIR CONDITION: All accommodations are equipped with air conditioning hot / cold individually controllable with remote control. There will be no surcharge for excessive consumption of electricity, however, is strictly not allowed to leave the air conditioning turned on when you are not in house.

 
9. PARKING: You can park your car in the property parking (fenced). All guests will have a convenient remote control to access to the parking.


10. PETS: Pets are not allowed (of any size) inside the accommodations.


 

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Oasi del Borgo

B&B Villa Resort

piazza dei pini n.9 - 92016 

Borgo Bonsignore Ribera (Ag)

Booking & info:

 Mob. +39 3332551335

Ph/fax +39 0925545948

 e-mail : info@oasidelborgo.com